Look, managers are not perfect in every way – they cannot fix everything in their business on their own; it’s their ability to get the most from their people that makes the difference.

Any employee will grow and develop hugely when given responsibility – empowering them to act and make decisions is a great way forward for them.

And when a manager says, ‘Look, do your best and I’ll always support you’, they will take risks at just the right level for them.

This is precisely the way that the very best managers gradually release what they do into the increasingly capable hands of members of their team.